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Help Game not loading


Taff
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My game froze on me and now after starting my phone again the game won't load and I'm worried I'm going to lose all my progress

Any ideas or advice 

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You can not start game or can not load save?

If you can not start game, please backub your save and game.cfg first. Then reintalled game.

If you can not load save, ask help from SI. 

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OK so I restored the backup and it's back to the same issue where the game will load the first Sega screen then just switch off and I'm not sure how to send the save to Sega help if I can't load the game, I think I'm just going to have to face facts and start all over again

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The other problem is I paid the £6.99 for the In game Editor and now I have to delete and reinstall the game I've lost that money do you think Sega would give it back or am I just going to have to take the loss

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Thanks for all the help guys but my backup has been deleted as I was using a work computer and they deleted iTunes and I'm unable to retrieve my save so I'll just start over but again thanks for the advice

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Random question but what if I save all my old files from my old save and load a blank game then add the files to the new game would that not work????

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5 hours ago, Jack Joyce said:

Good to hear! Let us know if there are any problems with the save again.

will do and again thanks for the help

Edited by Taff
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1. What device/database size are you using? Are you running other apps in the background? FMM is very memory intensive.

2. Is the game just freezing, being extremely slow, or crashing?

3. Make sure you have 'Automatic weekly save' turned on in preferences, that way you will always have a recent back-up to fall back on when this happens.

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I'm using Iphone 6 with large database and there are normally no other apps running, it seems to happen after i notice my passcode is slow on regestering and then the game crashes then will not start after that

I'll do the automatic weekly save if its not already turned on and make more regular saves of the save files

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