Help I need help?

[CompleteComan]

I've purchased the game on Android, but any time I go to download it, the game fails to install. It's not because of storage, and my phone and everything is up to date. Am I doing something wrong? Have other people had the same problem?

[malekhit]

11 minutes ago, CompleteComan said:

I've purchased the game on Android, but any time I go to download it, the game fails to install. It's not because of storage, and my phone and everything is up to date. Am I doing something wrong? Have other people had the same problem?

write to support, I once had such a problem. they helped me

[CompleteComan]

9 minutes ago, malekhit said:

write to support, I once had such a problem. they helped me

Thanks. I'll try that out. What did you tell them to get them to help?

[malekhit]

16 minutes ago, CompleteComan said:

Thanks. I'll try that out. What did you tell them to get them to help?

 

you have to provide problem logs, now I don't know how it was done, but in the txt file with a problem you get logs

[CompleteComan]

5 minutes ago, malekhit said:

you have to provide problem logs, now I don't know how it was done, but in the txt file with a problem you get logs

Gotcha. Thanks man.